Story 288: How Come No One Wants to Try to Scam Me?!

            Friend 1: (Answers phone) Yellll-oh?

            Friend 2: Did you get any e-mails from me asking for money?

          Friend 1: Should I have?  Instead of e-mail, you know you can always just, you know, ask.  You know.

            Friend 2: No-no-no, I mean did you get anything deceitfully claiming to be from my e-mail address where it seems I’m all, “Hey, hope you had a good weekend – ” ON A FRIDAY – “right now I’m in jolly old England and just got soundly thrashed; could you be a dear and buy a bajillion dollars’ worth of gift cards and reply back with the PIN numbers and all that, and I swear I’ll pay you once I’ve ransomed myself back to the States, whaddaya say, old buddy old pal?!!”

          Friend 1: Hmmmmmm, nope – no, I don’t see a message like that from you lately, but how much do you need?

            Friend 2: How much do I – ?  It’s a scam!

            Friend 1: Oh.

           Friend 2: Some – some – some dude hacked my account, raided my address book, and sent this vile missive out to the world under my banner, so now I have to call about a thousand people and tell them to delete it and run away forever!

            Friend 1: That doesn’t sound so bad; at least it’s not a virus that literally ate your computer.

          Friend 2: A virus I could deal with!  This, I just know someone’s gonna fall for it, and even though it’s not my fault, they will spend the rest of their days cursing my name for allowing my e-mail address to rip them off!

            Friend 1: Oh, you did?

            Friend 2: No of course I didn’t; are you even listening?!

           Friend 1: Yes.  You need to call the world and tell them not to send you money.  Maybe start with the most gullible and work your way back.

            Friend 2: You’re the first one I called.

            Friend 1: Oh.  Thanks?

            Friend 2: Whatever – just, when you see it, delete it, gotta go spend the rest of the week on the phone now, bye!  (Disconnects)

            Friend 1: (Disconnects, then stares into space) So how come I didn’t get that e-mail, then?

            (At an office)

            Co-Worker: Hey, you get that call yet?

            Friend 1: Which one?  I get all of them.

           Co-Worker: You know, the one where they call you and then hang up, so when you call back they’ve got you?

         Friend 1: Why would I call back?  They’ve clearly changed their mind about the whole conversation.

            Co-Worker: You call back to see who it is and why they called!  And that’s when they’ve got you.

            Friend 1: (Shakes head) No, that’s what the Internet’s for – just type in the phone number and the all-knowing oracle tells you exactly who it is or if it’s some nobody from nowhere who means nothing to me.

            Co-Worker: I guess – (Cell phone rings once; continues speaking while checking the number) but a lot of times you really can’t find out who it is without calling back and seeing if they really meant to call you, or maybe it’s even someone who’s been crushing on you and was too scared when calling so they hung up – (Hits the number to call it back) or maybe it’s the State Lottery and now you can retire – hold on a sec; hello?

            Voice on the Phone: YOUR SOUL IS MINE.

            Co-Worker: Dammit!

            Friend 1: (Checks phone; in a small voice) They never call me….

            (At a café table)

            Friend 2: (On the phone) Yes, yes I’m so sorry this happened.... No, I didn’t do it on purpose; I mean…. Of course I didn’t send it; if I’d needed money I’d hit up my parents…. Well maybe call the FBI…. I don’t know, I’m not the e-mail police!  Maybe call who is listed as the sender next time you get a weird message asking for a fortune and riddled with typos!  (Disconnects and heaves a sigh, crossing out another name on a notebook-sized list) I can’t take this anymore, I just can’t take this….

            Friend 1: I know, I’m so mad!

            Friend 2: Don’t tell me you got scammed too?

            Friend 1: No!  That’s the problem!

            Friend 2: Say what?

           Friend 1: Everywhere I turn around lately, it’s this one got phished, that one got Trojan horsed; even the barista here was saying the cash register got hacked and now only displays Roman numerals – it’s not fair!

            Friend 2: Wait, are you saying you want to be targeted for a rip-off?

            Friend 1: Yes!  That is exactly what I am saying!  (Slurps drink)

           Friend 2: (Gestures to the list and phone) This has been a nightmare!  Why on Earth would you ever want to join the ranks of the scammed?!

            Friend 1: No one likes being ignored.

Story 247: Generous Return Policy

            (At a department store’s returns counter)

           Customer 1: Hi, I would like to return this toaster oven – I bought it yesterday but I really don’t need it; it’s never been used; here’s the receipt.

            Cashier: Beautiful.  (Processes the return) And here’s your refund; have a nice day!

           Customer 1: Wow, that was the fastest return I’ve ever had in my entire life.  I don’t know how to feel right now.

            Cashier: Feel it over there, please – next!

           Customer 2: Yeah, my girlfriend made me bring this paint back because it’s the wrong hue or whatever, but it’s been opened and we painted half the room before she figured that out –

            Cashier: Not a problem!  Here’s some store credit.

            Customer 2: Really?  So we had that big fight over nothing?

            Cashier: Sorry to hear that – next!

           Customer 3: I bought this vacuum cleaner over a year ago, used it a whole bunch of times, and now it doesn’t work so I want a new one.

            Cashier: Here you go! (Hands over a new vacuum cleaner) Next!

            Customer 4: Hi, I’d like to return this dress.

            Cashier: Has it been worn?

            Customer 4: Yes.  Quite often, in fact.

            Cashier: Do you have the receipt?

            Customer 4: No, but I made sure to leave the tags on.

            Cashier: Well then, here’s your store credit – next!

            Customer 4: But I want a refund.

            Cashier: Then here you go!  Next!

           Customer 5: (Grabs a pack of gum from the display and plops it onto the counter) Yeah, I’d like to return this for cash.

            Cashier: Sure thing!

          Manager: (Arrives behind Cashier) Hold it!  Folks, it’ll be a few minutes while one of our associates takes over here.

            (Collective groan from the customers)

            Customer 12: (Halfway down the line) Will they take back my grandmother’s teapot?

            Manager: Probably not.  (To Cashier) Walk with me.

            Cashier: Okey-dokey.

            (They aimlessly stroll around the store)

            Manager: I think you may need a refresher course on processing returns.

            Cashier: But I have been processing them!  All of them!

           Manager: Exactly!  Not every item people bring in here is eligible for a return!  And that last one was clearly attempted theft!

           Cashier: But I was told to take everything back and never question the customers, lest they transform into hideous monsters who destroy your soul!

            Manager: That’s true, but everything has a limit.  You can’t take back items that were never even in the company’s inventory, for one thing – that’s just people offloading their junk.

            Cashier: So how I do keep the hideous transformation from happening?

        Manager: Either shame them into submission by showing how damaged/old/not-even-purchased-here the item is, or make them feel sorry for you by handing them the return policy while weeping about how underpaid you are.  It works because it’s true.

            Cashier: I guess I can try.  I just don’t like having to play police on scam artists, and I feel like I failed if I can’t convince people they can’t pull a fast one.

            Manager: Don’t – the failure isn’t yours.

            Customer 20: Excuse me?

            Manager: Yes?

            Customer 20: Can I return this here? (Holds up a ship’s helm)

            Manager: That clearly is not one of our products.

            Customer 20: Figured it couldn’t hurt to ask.

Story 227: How Do I Know When It’s Not a Scam?

            Flipping through his mail, the homeowner sorted most of the letters to the garbage and one to bills when the last piece caught his eye: “IMPORTANT: DO NOT DISCARD UNDER PENALTY OF PRISON.”

            “Ooh, prison, that’s a new one.”  He opened the envelope and read through the papers; confused, he called his father.

            “Hi there, son!  Sorry I haven’t called in ages – super busy – how’s it been?”

            “Great; listen, have you ever received a survey in the mail threatening jail time if you don’t complete it?”

            “Sounds like a scam.”

            “That’s my first instinct, but what if it isn’t and I actually do get jail time for not completing it?!”

            “Well, who’s it from?”

            “Says it’s the ----- Survey for the Department of --------.”

          “Never heard of that first one, but why don’t you go online and see if the Department of -------- really does send those things out?  There should be a phone number you can call; just don’t use the one listed on the letter.”

            “That makes perfect sense, but what if I actually retrieve a fake Web site created for the sole purpose of making this whole thing look legitimate?!”

            “Can’t help you there.”

            The homeowner spent half an hour online trying to verify that the letter came from the actual Department of -------- and still was not satisfied; he then called the number listed on their Web site.

            “Department of --------, how may I direct your call?”

           “Yes hi, I’m a concerned citizen trying to confirm whether a letter I received in the mail stating that I’ll be sent to prison if I don’t complete the ----- Survey is real?”

            “Quite real, sir – you have 60 days to complete the survey before agents are sent to arrest you for noncompliance.  The survey should only take 15 to 20 minutes of your time.”

            “That’s not the point!  Isn’t it illegal to be arrested for something so trivial?!”

            “Not when it impacts taxes, sir; plus, no one would do it otherwise.”

            “That’s baloney, just offer a gift card or something.”

            “There’s no money in the budget for several thousand gift cards every year.”

            “That’s exactly what a scammer would say!”

            “You’re the one who called us.  Sir.”

            “Yeah, and how do I know this number is really for the Department of --------, eh?  You could have created a fake Web site that people get redirected to, with a fake number to direct inquiries to, and then the trap is sprung, and I’m not falling for it!”

            “…Is there anything else I can help you with today, sir?”

            “No thank you; you’ve satisfactorily answered my question, Satan!”

           He disconnected the call, uncertain how to proceed.  Should he track down an actual telephone book (if one still existed in this area of space-time) to determine the actual telephone number for the actual Department of --------?  What if the scammers had had the foresight to scam the telephone book publisher, too?  There was no way to know for certain what in life was real.

           Later that day, he completed the survey – never mind the threat of prison, he just could not face the thought of receiving reminder letters for this over and over again.