Showing posts with label manager. Show all posts
Showing posts with label manager. Show all posts

Thursday, December 8, 2022

Story 469: The Benefits of Owning Your Mistakes

(In a large office)

Coworker 1: (Speaking to the computer monitor while addressing Coworker 2 at the next desk over) It’s great that we get two weeks’ vacation a year, but what if somebody takes them a full week at a time and just wants an extra day here and there to do absolutely nothing, or errands, and doesn’t want to use sick time in case they jinx themselves into getting sick and actually need those days?

Coworker 2: (Trying to solve a differential equation for a school project) Uhhhhh-huhhhhh….

Coworker 1: Just a few extra float days each year is all I’m saying; it’s not like we’re asking for sabbaticals or year-long parental leaves, although those also would be nice – (Reads an e-mail and suddenly chokes) Oh no – oh no – oh no –

Coworker 2: (Half-looks over) “Oh” what?

Coworker 1: (Types and clicks the mouse frantically) Shoot – shoot – shoot – SHOOT – SHOOT – !

Coworker 2: (Fully looks over) Easy there, chum, you’re skirting the edges of acceptable language and volume.  What happened?

Coworker 1: (With an extremely wan face, turns to Coworker 2) Remember that memo I sent to I.T. last week telling them to turn off the thing for the thing?

Coworker 2: (Looks up briefly to think) …No.

Coworker 1: Well, I did, and they did, and I just now got an e-mail from somebody trying to access the thing, and I just now realized I shouldn’t have told them to turn off the thing because of a lot of people actually’ll still need it, and I also just now realized this is going to mess up so many other things company-wide if it hasn’t already, and I have no idea how to fix it because it can’t be undone, and what am I gonna do???!!!

Coworker 2: (Shrugs and resumes homework) Only thing you can do: own it.

Coworker 1: (Slumps in seat) Ohhhh, that’s going to hurt soooo muchhhh – but you’re saying I should `cause it’s the right thing to do, right?

Coworker 2: “Right thing to do” doesn’t factor into my equations.

Coworker 1: So… what does?

Coworker 2: (Turns back to Coworker 1) If this thing has had as big an impact on the company as you think it does, then there’s no getting out of it being traced back to you.  No amount of whining or groveling will save you from the inevitable backlash, so the only thing you can do now is get ahead of the whole mess and do a proverbial fall your proverbial sword.

Coworker 1: Sounds Shakespearean, but I never read any of that.

Coworker 2: Yeah.  Basically, fess up to what happened, take all responsibility for anything and everything that might have happened or possibly will happen, and report yourself to H.R. or Corporate or whatever.  Everyone will love you for your honesty and self-recrimination, and go out of their way not to punish you.

Coworker 1: (Sniffs back tears) Really?  Just like that?

Coworker 2: Yep.  But you’ve got an extremely narrow window of opportunity to play this golden card, so I say if you’re gonna do it, do it now.

Coworker 1: (Thinks this over, nods, and stands) You’re right; I’m off to trip on my dagger, then!  (Runs to Manager’s office)

Coworker 2: (Briefly looks after Coworker 1) It’s fall on your – ah, forget it.  (Submits the solved problem and returns to working on a doctoral dissertation)

(In Manager’s office)

Manager: (On the phone) I’m telling you, they’re getting weirder by the minute –

Coworker 1: (Bursts through the door) I DID IT!

Manager: Speaking of; gotta go.  (Hangs up the phone and stares calmly at Coworker 1) Have a seat.  (Coworker 1 sits decidedly) So, what’s up?

Coworker 1: I messed up big time, Boss!

Manager: Take it down a notch.

Coworker 1: Sorry – I ruined everything for everyone.

Manager: How’s that?

Coworker 1: I told I.T. to turn off the thing for the thing instead of leaving it alone `cause apparently a lot of people are still using the thing –

Manager: I’ll say: I need to use the thing myself later today.

Coworker 1: Well, it’s irrevocably turned off, I did it, and I ruined everything, it was me, all me!  (Lowers head to the desk and sobs hysterically)

Manager: Oh, you’re crying now.  Well, thank you for notifying me as soon as you found out; we’ll figure out how to deal with it, then.  (Starts typing on the computer) Now get out before I get angry.

Coworker 1: (Scurries back to Coworker 2) I’m going to cautious-optimistically say that your suggestion worked – how did you know?

Coworker 2: (Processing an experiment) Trial and error.

Coworker 1: Oh.  Anyway, so far I think I’m all right –

Coworker 3: (Passing by) Hey: heard you took the blame for having I.T. turn off the thing for the thing.

Coworker 1: Yes-I-did-it-all-it-was-me-from-the-very-beginning-I’m-so-sorrrryyy!!!

Coworker 3: OK; just wanted to say don’t worry about it, happens to us all, we’ll figure it out together, no matter what we’ve got your back.  (Lightly slaps said back and leaves)

Coworker 1: …Maybe I should mess up more often.

 THE FOLLOWING WEEK

(In a conference room before a presentation)

Coworker 4: (Standing at a computer terminal) All right, who forgot to update the slides with this quarter’s data?!

Coworker 1: (Raises hand wildly) Ooh, ooh, me, it was my turn and I completely forgot, and now I ruined everything for our group, I’m so sorry!!

Coworker 4: OK, calm down, I’ll tell them we’ll send the data later.  Respect your honesty; it takes a lot of guts not to worm your way out of this one.

Coworker 1: (Leans back in chair and folds hands behind head) Yes.  Yes it does.

 THE FOLLOWING WEEK

(In the office common area, a group of coworkers meet in a circle)

Coworker 5: Now I know somebody here dropped the ball in not following policy, and we’re all going to get cited for it even though the rest of us didn’t do it, and I’m so mad I could spit!

Coworker 1: It was me!  I dropped the ball that’ll get all of us in trouble!  I can’t bear my mistake-riddled self; I never do anything right!  (Hunches over, weeping)

Coworker 5: (Pats Coworker 1’s shoulder) Hey, it’s OK, we can work around this, it’s not as bad as I thought at first.  You all right, buddy?

Coworker 1: (Straightens up immediately, dry-eyed) I’ll manage.

 THE FOLLOWING WEEK

(Coworker 6 approaches Coworkers 1’s desk)

Coworker 6: Hey: without this one piece to the project, the whole thing’s gonna fall apart!  What happened?!

Coworker 1: (Has feet propped up on the desk and is snacking on popcorn) Oh, I completely forgot to enter that in; no excuse; I embrace all responsibility for that oversight; please do forgive my egregious error.

Coworker 6: Well, I appreciate that; I’ll try to figure out how to fix this, then.  (Leaves)

Coworker 1: (To Coworker 2) So, it seems by doing everything wrong lately, I can do no wrong lately.

Coworker 2: (Without looking away from the computer screen) Does it now.

Manager: (Passing by, to Coworker 1) Yeah, you’re fired.

Coworker 1: (Drops feet back to the ground and spills the popcorn) Huh?!

Manager: You’ve been doing nothing but mistakes lately, and who needs that?  Get your error-prone self out of here.  (Leaves)

(Coworker 1 stares at Coworker 2 in accusatory shock)

Coworker 2: (Preparing to give a commencement speech at a virtual graduation ceremony; to Coworker 1) Never overplay the golden card: it stops working at a certain point.

Thursday, November 17, 2022

Story 466: The Drawbacks of Working From Home

(Seated at the kitchen table in a condo, Employee attends a video conference through a laptop)

Manager: So, how’re you finding your first day working from home?

Employee: (Wearing a formal shirt, pajama pants, and slipper socks) It’s been… an adjustment, but I think I’m getting the hang of it.  After decades in retail and offices, the quiet here is a nice change.  Especially since I don’t have any, you know, offspring to run interference with every five seconds.

Manager: (Hangs up on a ringing phone) Yeah.  Well, if it ever gets too quiet for you, your desk here is always available until Corporate finally decides to throw out half the office equipment.

Employee: Thanks, but not having to commute to The City anymore is another nice change.

Manager: You’re telling me.  (Yells at someone off-camera) I don’t care: we’re all working Thanksgiving this year, you hear me?!  (Turns back to Employee) Now, describe your newfound freedom to me completely so I can almost pretend it’s my life.

Employee: Uh, you sound busy so I’m gonna let you go…. (Moves mouse to end the session)

Manager: (Grabs the sides of the computer and zooms forward to the screen) No!  Wait!  I need to live vicariously through you some more!  Take me with you – !  (Is cut off by the session ending)

Employee: (Resuming work) Yeesh – glad I got out of there.

(Works for several minutes, then joins another video conference.  Soon after that starts, the sounds of leaf blowers, lawn mowers, and chainsaws arise from all around the development)

Coworker: 1 (Onscreen) You got a party going on in there?

Employee: (Stares at the open front windows) Sorry about that – be right back.  (Walks into the living room and closes the windows, but the noise increases as the workers get closer; Employee returns to the conference) Better?

Coworker 1: No – now it sounds like they’re slicing your place in half.

Employee: OK, let me see.  (Goes back to the living room, opens the window, and leans out) Hey fellas, could you work on another area of the property for about 15 minutes, please?

Lawn Service Rep: (Lowers chainsaw a smidgen) We’d love to, but the next building over already asked us the same thing, sooo.... Yeah.  They got dibs.  (Raises the chainsaw again and continues decapitating bushes)

Employee: (Closes the window, returns to the table, and puts on a headset) How’s that?

Coworker 1: Much better.  You’re lucky you’re not having work being done inside the place – there’d be no getting away from that pandemonium.

Employee: Well, I was planning on having the bathroom redone.

Coworker 1: Don’t.

(A few hours later, Employee is typing away at a good pace when there is a resounding crash from the ceiling)

Employee: (Reflexively ducks down) What in the world?!  (More crashes shake the ceiling; Employee springs out of the chair, grabs shoes and keys, and trots down the breezeway and upstairs to the unit directly above.  Employee then knocks loudly at the front door in order to be heard over the crashes and the now-blasting music.  The noises stop right before the door opens to show an extremely fit occupant wearing workout clothes)

Resident 1: Whaddya want – I’m in the middle of a film shoot.

Employee: Hi!  I moved in 10 years ago but we’ve never met; I live in the unit directly below yours and work from home –

Resident 1: So do I: got a workout channel.  (Hands over a business card)

Employee: (Stares at the card for a few moments) That’s… great, I’ll have to check it out – meanwhile I’m gonna have to ask you to tone it down, please.

Resident 1: You new to working from home?

Employee: Um, yeah; today, actually.

Resident 1: Been doing it for three years, so to answer your question, no.

Employee: “No”?

Resident 1: No.  (The two stare at each other) You can leave now.

Employee: OK…. (Wanders off in a haze)

Resident 1: (Yells after Employee) And make sure to hit “Like” and “Subscribe” when you’re on my channel!  (Slams the door, and the music and crashing resume)

(Employee dazedly returns to the unit downstairs and resumes work with the new audio accompaniment, eventually chair dancing to the music.  Several minutes later there is a knock on the door)

Employee: (Now using the headset for a phone call) Can I put you on hold for a minute, please?  Got someone at the door.

Coworker 2: Lunch?

Employee: No!  Hold on.  (Goes to the door and yanks it open) Yes, hello?

Resident 2: Hi – you working from home now?

Employee: Ummmmm, yesssss, that’s a bit intrusive, how did you know?

Resident 2: Your car never left the lot.

Employee: Stalk much?!

Resident 2: Listen, I normally make it a principle never to talk to anyone here, but I have to ask: do you mind not using your Wi-Fi from about 10-3 during the week, huh?

Employee: …What?!

Resident 2: It’s no big deal on weekends, but weekdays I’ve got things to do and now you’re taking up all the bandwidth.

Employee: It’s my signal!

Resident 2: Yeah, but it wasn’t like you were using it half the time until now; all those Internet waves were just going to waste!

Employee: I’m changing my password!  (Slams the door shut)

Resident 2: (Through the keyhole) Hey, no fair, just because your life circumstances changed, the rest of us have to suffer?

Employee: (Freezes, then turns back and flings open the door again) “Rest of us”?!

Resident 2: (Blinks a few times) Gotta go.  (Runs down the breezeway past someone holding an open laptop who then slinks away after locking eyes with Employee)

Employee: (Slams the door again and returns to the kitchen table) Unbelievable!

Coworker 2: I’ll say: you’d better check your bank account and credit cards to make sure they’re not compromised.

Employee: Ah!  Sorry-I’ll-have-to-call-you-back!  (Finally disconnects the call and slumps in the chair, then springs up again within a minute as back-up beeps of multiple trucks fill the skies.  The phone also rings through the computer as the trucks’ air brakes loudly deploy and idling engines resound throughout the parking lot) HELLO – YES – HELLO?!

Manager: Ouch, I can hear you fine – you got a party going on in there?

Employee: (Walks into the living room to stare at the massive activity out the window) NO, BUT I THINK MY DEVELOPMENT DECIDED TO RELOCATE ALL THE BUILDINGS HERE TODAY!

Manager: What?

Employee: THERE ARE 300 TRUCKS OUTSIDE AND PEOPLE EVERYWHERE AND I HAVE NO IDEA WHO THEY ARE OR WHAT THEY’RE DOING!

Manager: That stinks.  Check your mail lately?  They probably sent you a notice about this.

Employee: NO!  AND CAN YOU HEAR THAT?!  THEY’RE RUNNING MACHINES JUST EVERYWHERE, WHY, WHY?!

Manager: (Answering 10 e-mails at once) Hm.  Sounds rough.

(There is a repetitive banging on the ceiling)

Resident 2: (Muffled voice) You mind keeping it down in there?  I’m trying to edit the video and you’re ruining the sound mixing!

Employee: (Looks up) I’M RUINING – ?!  BUZZ OFF!!!

Resident 2: (Muffled voice) Rude.  (Stomps away)

Employee: (Back to the call) IS THIS MY LIFE NOW?!  PEOPLE BARGING INTO MY SPACE ALL DAY EVERY DAY?!  WILL I NEVER HAVE A MOMENT’S PEACE IN MY OWN HOME EVER AGAIN?!

Manager: You know, you’re always welcome to come back to the office here –

Employee: I respectfully decline.

Thursday, October 13, 2022

Story 461: Bringing Home the Office

(In an office)

Manager: (Sitting at a desk across from Employee) Well, that’s all settled then: starting Monday, you’ll be joining the ranks of the layabouts who won the lazy lottery and get to – (Does extreme air quotes) “work” from home, yay for you.

Employee: (Shifts uncomfortably in the chair) But I actually like coming into the office –

Manager: (Had turned to the computer to type an angry e-mail while Employee was speaking) Of course, nobody asked me if I wanted half my department slacking off on social media or playing with their kids or doing their laundry or skiing in the Alps while logging in every 30 minutes for show while productivity flushes itself down the economical toilet, ohhhhhh noooooo!!!!  (Rage types faster)

Employee: Well, maybe I can volunteer to stay –

Manager: Buuuuut – (Turns back to Employee) I’m just middle management, whereas upper management has the final say-so, so here we are.  (The two stare at each other for a bit) I guess I’m supposed to say it’s been nice working with you, but I won’t.

Employee: Um, we’re still going to communicate with each other every day though, right?

Manager: Oh yeah, but since it’ll be only e-mails and phone calls and group chats and long-distance what-not, going forward you could be a robot for all I know.  (Tears off a piece of paper from a packet and hands it to Employee) Here’s your ticket.

Employee: (Stares at it for a bit) Ticket… to ride?

Manager: Heh-heh, I wish: it’s from I.T.; they’re going to ship you the work-from-home office set-up you’ll need to install before Monday; it’ll probably show up early Saturday at this point.  Electricity’s on your dime, but I’m told it’s a tax write-off for you freeloaders.

Employee: Oh.  OK.  Are there going to be instructions on how to install the computer and other stuff that comes with it?

Manager: (Laughs hysterically, then stops abruptly) You can go now.  (Employee rushes out the door as Manager returns to pounding the long-suffering keyboard) Wonder if I’ll actually miss any of my underlings once they stop coming here…. [TYPE-TYPE-TYPE-] Probably not.

 EARLY SATURDAY

(Employee, wearing pajamas and hastily tying a robe, answers the insistent knocking at the front door of the house)

Employee: (Rubs sleepy eyes) Yes?

Courier: (Holding up a clipboard) This you?

Employee: (Squints at the text) Um, yes – who are you?

Courier: Delivering your work-from-home office – sign here, please.

Employee: (Signs) What exactly am I signing?

Courier: You really should ask that before you sign something, you know.

Employee: Thanks for the tip.  (Hands back the clipboard)

Courier: It’s the receipt acknowledging delivery.  (Rips off a page from the clipboard and hands it over) Your copy.  (Turns to the backed-in truck that is parked in the driveway) ALL RIGHT, BRING IT ON OUT!

(Employee stares in horror as the open back door of the truck reveals a forklift hauling an entire office onto the driveway, complete with desk, chair, computer set with three monitors, printer, scanner, carpeting, three walls with huge paintings on each, two large armchairs, a couch, and a water cooler)

Employee: What the blazes is this?!

Courier: (Half turns to Employee while directing the forklift driver) Your work-from-home office – want it in the carport or on the front lawn?

Employee: I want it gone!  This must be a mistake – I’m only meant to get a computer!

Courier: You did.  (Points to the computer on the ornate desk)

Employee: But what’s all this other – (Waves arms frantically at the office) stuff?!

Courier: The office – it’s right here on your ticket.  (Points to the paper Employee is holding, then turns fully back to the forklift driver) Set it down in the carport!

Employee: But my car’s in there!

Courier: (Peers behind Employee) Oh yeah – think you can move it?

Employee: Where?!  You’re blocking me in!

Courier: Oh yeah.  (To the forklift driver) Set it down on the front lawn!

Employee: No-no-no, take it back!

Courier: What for?  We don’t need it.

Employee: How’m I supposed to get all this inside the house?!

Courier: Most people we send this to wind up breaking it down or shoving it in somewhere; all I know is, not our jurisdiction, we just deliver.  (The forklift driver sets down the office on the front lawn, then zoom back into the truck) There we go!  Call your I.T. department if you have any questions – we’re off!

Employee: But – !  (The truck drives away; in a small voice) Where do I even begin?

 TEN HOURS LATER

(Employee sweatily plugs the last cable into the last port surrounded by the swarming cables feeding all over the computer and accessories, then collapses on the couch while the rest of the lights and appliances in the house dip with the power drain as all the office equipment pieces start up.  Waking from a short doze, Employee then staggers to the desk and collapses onto the comfy chair while signing into the network and activating apps needed for the new work station.  After navigating in circles for some time, Employee testily picks up a cell phone and places a call)

I.T. Rep: I.T., how may I assist you?

Employee: Hi, I received a work-from-home kit that has literally taken over my living room and kitchen, and something’s not working right.

I.T. Rep: Oh, you’re one of the remote workers for the company now?  My condolences.

Employee: Thank you.  The issue is, I shockingly got everything installed and logged into the network, but try as I might, I can’t seem to find my department’s shared drive.

I.T. Rep.: OK, let’s take a look – mind if I remote in?

Employee: That seems to be the theme of the month, yes.

I.T. Rep: (Works with Employee to remote into the computer) Ah, I see what it is: according to your ticket, you were supposed to receive the “Junior Associate Work-From-Home Kit,” and instead you got the “Executive Work-From-Home Suite.”

Employee: (Flatly) What.

I.T. Rep: Is it true that it’s got a mini-bar with chocolate truffles and flavored water?  I’ve always wanted to see one of those, if you could turn on your webcam a second for me.

Employee: So, what, we can just swap out the computer then, right?

I.T. Rep: Actually, we’re going to have to swap out the whole office: employees at your level aren’t supposed to get all that stuff, like the whirlpool bath and the massage table and the –

Employee: (Has been roaming the office and uncovering all these things tucked away, waiting to unfurl) It took me half a day to get this monstrosity in here, and now you’re telling me I’ve got to take it all out and then put in another one?

I.T. Rep: If it makes you feel any better, the other one is much smaller.

Employee: It doesn’t!  I am keeping this thing I’ve developed love-hate feelings for, and you are going to make this work!

I.T. Rep: (Sighs, then starts typing) I guess I could just promote your job title in the network’s directory and give you top clearance, and that would allow you then to access the drive through this computer as an executive – I’m sure there’s no real harm in doing that….

Employee: (Settles into the whirlpool bath with a bottle of the flavored water and smooth jazz playing over the speakers) I like the way you think.