Story 552: Off-Season Hot Chocolate

             (In an ice cream parlor at a beach town during the summer, the line snakes out the door and around the corner of the building late at night.  Behind the counter, Manager and three Employees field multiple orders at a time from large groups, with no breaks from the never-ending line)

Manager: (Smiling while handing over several cones and cups to a multi-generational party, who take the desserts and run) Here ya go!  (Immediately rings up the order from memory and addresses the group’s representative) That’ll be $40.87.

Customer 1: (Freezes while digging out a wallet) It wasn’t that high last year.

Manager: (Still smiling, briefly points to the giant sign on the wall behind the counter listing all the food, drinks, and prices) Well, prices are all posted, and as you know, this is a family-run business with all our specialty, hand-crafted tastes and treats made with the utmost care and love – and all that ain’t gettin’ any cheaper.  (Holds out a hand) $40.87, please.

Customer 1: (Counts out exact change) Here – next time I’m telling them all to order the smallest size.

Manager: (Dumps the cash into the register) You do you.  (As Customer 1 starts to turn away, Manager slides the tip jar over) Ah-ah-ah.

Customer 1: I thought you said this was family-run?  Don’t you get all the profit?

Manager: Me and behind-the-scenes are family – (Nods at Employees) That crew’s a bunch of doomed college students who’ll need all the help they can get.

Employee 1: (Freezes mid-scoop) Huh?

Manager: Like you don’t know – (Points to the ice cream carton) and make sure you don’t sweat in that thing like last night!  (Employee 1 ducks out of the case while finishing scooping as Manager cheerfully turns back to Customer 1) So?

Customer 1: (Tosses a dollar into the jar) Vacations ain’t getting’ any cheaper, either.  (Leaves)

Manager: (Mutters) I’ll bet.  (Loudly) Next!

Customer 2: (Approaches the counter) Hi, can I have a… (Squints up at the giant sign) Rootin’ Tootin’ Banana Split Fruitin’ Fudge Brownie –

Manager: Yeah, I really need to shorten that title; what size?

Customer 2: GRANDE.

Manager: Ohh-kaay, that’s a large.  (Briefly taps Employee 2’s shoulder as the latter is topping off a sundae) When you’re done with that order, go in the back and make up a large #4.

Employee 2: (Whines) Aw, Boss, do I have to?

Manager: (Stares balefully at Employee 2) Yes!  You’re the only one here besides me who can make it competently, and I am not leaving this counter unsupervised!  And it’s your job, so get moving.  (Turns back to Customer 2) That’ll be a few minutes – (Points to a nearby table) Would you mind waiting there until it’s done, please?  You can pay when it’s delivered to you.

Customer 2: With great anticipation.  (Spins around, glides over to the table, and slides onto the chair)

Manager: (Quietly) Oh my.  (To the rest of the room) Next!

Customer 3: (Steps up to the counter, very intense) Hello.

Manager: Hi!  How can I help you?

Customer 3: I would like a small hot chocolate, please.

(Everyone else in the ice cream parlor freezes; mouths drop open in shock and/or mid-bite, and ice cream falls off scoops and back into cartons, unchecked)

Manager: (Trying to maintain a smile) …Come again?

Customer 3: You heard me.

Manager: We… don’t serve hot chocolate here.

Customer 4: (On line by the front door) Yeah, `cause this is an ice cream parlor, ya weirdo!

Customer 3: (Ignoring the comment) I see that you serve coffee here, correct?

Manager: Yes, rarely –

Customer 3: Well then: use the same milk steamer that you would use for that, and pour some syrup or melt some fudge in it, and there you are.  Oh, and some of your homemade mini marshmallows to top it off would be most appreciated.

Manager: It’s… more of an… off-season menu item….

Customer 3: I fail to discern the issue here.

Customer 5: (In the middle of the line) That’s right: I see everyone else having hot coffee and hot tea all summer long, what’s the big deal?!  (Is shoved back toward the door by other Customers)

(Employee 2 slowly emerges from the back delicately carrying an extremely large platter laden with brownies, fruit, candy, and more toppings than ice cream)

Employee 2: All righty, who ordered the Rootin’ Tootin’ – ?

Manager: (Still locking eyes with Customer 3) NOT!  NOW!

Employee 2: (Immediately turns around and heads into the back) Okey dokey.

Manager: (Turns and points to Employee 3) You: turn on the steamer, grab five tablespoons of chocolate chips, and make a small hot chocolate topped with mini marshmallows.

Employee 3: (Panicking) But Boss, it’s the middle of summer, this just isn’t done!

Manager: That’s an order, Rising Sophomore!  (Employee 3 wails while turning on the steamer and scrambling to gather the chocolate chips)  Welcome to the real world, kiddo!  (Turns back to Customer 3 with a strained smile) Anything else?

Customer 3: No, that’ll be all for tonight, thank you.

Manager: (Types into the register) That’ll be $4.00… plus an extra 90 cents for the topping.

Customer 3: (Hands over $5.00) Keep the dime.  (Shoves a few dollars into the tip jar) For your trouble.

Manager: (Strained smile) Thank you.  It’s no trouble.

Employee 3: (Carefully walks over to Customer 3 and shakily hands over the hot chocolate, sniffling) One small hot chocolate with mini-marshmallows topping.

Customer 3: (Takes the cup) I thank you.  (Turns to leave)

Manager: DON’T – (Customer 3 turns back) you want to try it out?  Make sure it was made to your… satisfaction?

Customer 3: (Smiles bitterly) I trust the integrity of your family-run business and doomed college staff.  (Turns around slowly to address the waiting Customers) I will not be shamed further by your judgmental views of my dessert beverage of choice, just because it’s not the stereotypical season for it!  Or iced!  Or coffee!  Or tea!  Hypocrites!  (The other Customers lower their heads, chastened)  Besides – it’s too hot and I’ll burn my mouth if I drink it right now.  (Rushes through the parting crowd and out the door, cackling)

(A few moments of embarrassed silence, until – )

Customer 2: (Raises hand while sitting at the table) Excuse me?  Can I have my #4 now, please?

Manager: (Shakes self out of daze as Employees begin taking orders from Customers again) Oh yeah, sorry – it’s on the house.  (Yells at the back) #4, you’re up!

Employee 2: (Peeks head out) Is it safe to come out now?

Manager: Yes, before the whole thing melts!  Just bring it to Table 1!

Employee 2: (Slowly emerges from the back delicately carrying the platter again) Right: which one’s Table 1?

Manager: (Stares at Employee 2 in disbelief) The only table with a customer sitting at it!

Employee 2: Gotcha.  (Brings the large dessert to Customer 2 and sets it gently on the table) Here ya go!

Customer 2: Thanks ever so much.  (Employee 2 rushes back to the counter; Customer 2 takes a spoon that was stuck into the dessert and whispers to the giant mass of sugar) At last, you are mine.

Manager: (To the crowd) Next!

Customer 6: (Steps up to the counter) Wow, I bet when you started this business you never thought you’d have an order for hot chocolate in the summer, huh?

Manager: True, but I also never thought I’d be serving ice cream to dozens of people past midnight either, and yet, here we are.

Story 501: Never Turn Down a Free Cruise

NOVEMBER

 Friend 1: (On the phone) Hi, I’m in the middle of the supermarket checkout line and everyone’s glaring at me, what’s up?

Friend 2: (On the phone) You… could’ve just let it go to voicemail and called me back later.

Friend 1: I could’ve but now I’m in too deep, so what’s up?

Friend 2: Well, long story short, I found out I won an actual, legitimate cruise for two to Alaska for next year and since none of my family are even remotely interested I figured I’d ask you next.

Friend 1: Aw, offering me to be your plus-one on a free cruise, you’re so sweet!  This must be what it feels like to be rich!

Friend 2: A little bit, yeah.  But it’s only the room and main meals that are free – everything else is à la carte.

Friend 1: Naturally.  You know, I’ve never been on a cruise before; I’ll have to think about it first and get back to you.

Shopper 1: (Standing behind Friend 1) What’s to think about; it’s a free cruise!

Shopper 2: (Standing in front of Friend 1; turns around) Where’s it going?

Friend 1: Alaska.

Shopper 2: I’ve always wanted to go there!  Take the free ride!

Shopper 1: If you don’t, I will!

Friend 2: Sounds like the committee voted “Yes.”

Friend 1: (To Friend 2) Yeah, sure, it sounds great, it’s just all so sudden, I have to figure out if I can get time off from work and how we’re gonna get there and back and all the logistics stuff.

Shopper 2: Who cares?!

Friend 1: (To Shopper 2) Clearly I do.

Friend 2: It’ll be in July so it’s plenty of advance notice for work; I’ll book everything and let you know whatever your share is for plane tickets and what-not; this’ll-be-great-thanks-bye!  (Ends the call)

Friend 1: (Puts away the phone and stares into space) “Plane tickets”?

Shopper 2: Who cares?!

Friend 1: But flying’s such an ordeal; can’t the ship just swing by and pick me up?

 JULY

DAY 1

(At a pier in Seattle)

Friend 2: (To Friend 1 after they pay their taxi driver and Haul their suitcases to the line of tourists; points to the docked cruise ship) There it is!  Life size now!

Friend 1: (Looking around) There what is?  A giant apartment building’s blocking the view.

Friend 2: That’s it!  That’s the ship!  Don’t you see the lifeboats and the bow and the portholes?!

Friend 1: (Long blinks and looks at the entire vessel up and down) That’s the ship?!  It’s a floating city!

Friend 2: Pretty much – last I heard the medical bay was expanded into a full-blown hospital this year, complete with a double-decker ambulance.  Didn’t you watch any of the videos I sent you that showed all the stuff on board?

Friend 1: I wanted to manage my expectations.

(Later on the pool deck, Friend 1 and Friend 2 lounge on chairs and watch the kiddies and their parents splash around)

Friend 1: (Eating an ice cream sundae) I’ve noticed that no matter how early in a party it is, there’s always somebody in the pool.

Friend 2: Yep – it’ll probably be too cold for most of the trip once we head north, but there’s a heated pool inside and a few hot tubs we can bake in for about 15 minutes a pop.

Friend 1: Too cold?  It’s the middle of summer!

Friend 2: Yeah, and we’ll be knocking on the door of the Arctic Circle.

Friend 1: Tell that to the now-amphibious polar bears!

Friend 2: (Sips a lemonade and mutters) It’s not that bad there.  Yet.

Friend 1: (Devours the cone) Well, the minute I see palm trees where we’re going, I’ll know the end has come.  (Opens a brochure to Juneau that shows palm trees in the scenery; holds out the picture to Friend 2) KNEW IT!!!

Friend 2: Relax; palm trees can grow there; we’ll still see glaciers and snow.

Friend 1: Before they turn to water!

Friend 2: (Stands) Whatever: I’m going to our skydiving simulator reservation – you still coming?

Friend 1: (Immediately trots to the upper deck) No need to ask.

(In the main dining room at dinner)

Friend 1: (Reading a menu) So I can order every single thing on this, twice, and not get charged for it?

Friend 2: Basically, except for the specials on the bottom that are extra – everything else is included, so go wild.

Friend 1: (Softly, while scanning the dish descriptions) Yesssss….

Server: (Returning after taking drink orders earlier) Hello, ready to order?

Friend 1: Yes: I want one of each, sans the items with dollar signs next to them, and the extras boxed up to bring back to the room, please.

Server: (Writing down “EVERYTHING”) OK, I’ll wheel you out a few trays later.  (To Friend 2) Same for you?

Friend 2: No thanks – just the salad, fish, and key lime pie, please.  (To Friend 1) I actually have some self-control.

Friend 1: Apparently, that attitude is not encouraged here.

Server: (Finishes writing the orders and takes the menus) Great – your food will be out in a few minutes!  There’ll also be a magic show here starting soon that’ll be your entertainment for the evening, so enjoy!  (Leaves to round on 10 other tables)

Friend 1: Wow.  Everyone who works here is super nice – I almost feel guilty.

Friend 2: Why?

Friend 1: Because I’m tempted to start asking for unreasonable things just to see if they’ll do it.

Friend 2: Ew – I thought you were going to say you feel bad that they’re working all the time trying to “please” us and all we have to do is be grateful and tip generously afterward.

Friend 1: That too.  (Glances at watch) I forgot to check – when’s this show getting on the road?

Friend 2: The magic show?

Friend 1: No, the cruise!  I thought we would’ve started sailing ages ago!

Friend 2: We did.  (Gestures to a window) See?  Just the open water now.

Friend 1: (Leans forward to stare, then places hands on the table and stares at it) I don’t even feel anything moving….

Friend 2: I know, right?  Ship stabilizers are great these days!

Friend 1: (Still holding onto the steady table) Most… disconcerting….

(Several hours later)

Friend 1: (To Friend 2 as they leave the main theater with the rest of the audience) I tell ya, that juggler-acrobat-comedian-contortionist-stenographer was great!  Sure don’t get talent like that back home!

Friend 2: We… sure do, all the time; how many shows are in our area that are just like that?

Friend 1: Yeah, but it feels more special when it’s being done on the high seas.  (Stops to peer longingly at a gourmet milkshake shop in the main avenue of the ship as the crowds and scooters whiz by all around them)

Friend 2: That stuff’s part of the extras, you know.

Friend 1: Yet totally worth it.  (Turns to take in everyone around them) Would you look at that: people came from all over the world to this one spot, either to have a good time or to possibly be overworked providing a good time to others.  I wonder if this is the closest the world’ll ever get to utopia?

Friend 2: I doubt it: too expensive, consumerist, and wasteful to be ideal.

Friend 1: (Glances at the plate suddenly in Friend  2’s hands) I noticed that hasn’t stopped you from taking all the free pizza.

Friend 2: (Between bites) When am I ever gonna get the chance again to have 10 different styles of pie and not feel it in my wallet?  I’m at peace with my hypocrisy.

Friend 1: That’s great.  (Takes out phone and scrolls through the ever-expanding itinerary on the cruise app) Well, it’s only midnight; up next is standing on line for an hour for bumper cars – you in?

Friend 2: No thanks; that’s all you.

Friend 1: Oh, it will be once I’m done demolishing my teenage adversaries.  (Skips away to run up 10 flights of stairs rather than wait two minutes for an elevator)

Friend 2: (Also takes out phone to check the app) No way they can fit bumper cars on this thing.  (Sees a picture of the massive sports center) Heh – whaddya know.  (Continues eating with one hand while scrolling with the other and walking toward the casino) Ooh, pickleball at 7 a.m. – trendy.

 DAY 8

(Friend 1 and Friend 2 stand on line with their suitcases to disembark the ship)

Friend 1: I can’t believe we’ve been here more than a week and it’s already over!  I didn’t even get to check out the library yet!

Friend 2: There’s way too much going on to do everything; I’m just glad I got to do all the trivia contests I wanted.  Lost them all, but still.

Friend 1: Speak for yourself – I won a fabulous highlighter that one time.

Friend 2: We were supposed to be working as a team, you know.

Friend 1: Is it my fault you have zero knowledge of 80s music?  I can’t be held back when I’m on a winning streak.

Friend 2: Anyway, those and the shore excursions were what I really wanted to do, and I’m glad they all went well.

Friend 1: Yep, those were great.  Learned so much about the Native American tribes who live there, and the Russian colonists who used to live there, and all the land the latter sold to the U.S. right out from under the former, and how the U.S. was all “Too bad”, and how there’s really nothing you and I can do about it now except appreciate the history and culture and give lots and lots of tourism money.

Friend 2: …Yeah, all that.  And we did get to see the glaciers.

Friend 1: And loads of bald eagles and ravens!  But, disappointed - no whales.

Friend 2: Or dolphins.

Friend 1: Or bears.

Friend 2: Eh – not up close for me.

Friend 1: Or Northern Lights.

Friend 2: Wrong time of year.

Friend 1: Still – lately they’ve been showing up randomly way south of where they should be, it would’ve been nice when we’re actually in their home base if they’d made a guest appearance just once during the 10 p.m. sunsets.

Friend 2: Sure, sure.  Well, at least we got to see the glaciers before they fully melted.

Friend 1: Yeah, that was pretty cool.  (Looks out to the pier and mutters) Pun intended.

Friend 2: Yeah.  (They advance several inches in line) Since you really got to experience glacier melt firsthand.

Friend 1: (Still looking out to the pier) We agreed never to speak of that again….

 TO BE CONTINUED