Thursday, March 8, 2018

Story 228: I Don’t Have to Argue Anymore



            Friends of convenience while at work, the two employees were eating lunch in the cafeteria when Co-Worker 1’s manager swung by.
            “Hey, hope I’m not interrupting anything,” Manager said just as Co-Worker 1 had taken a big bite out of a sandwich.  “Just wanted to let you know, that budget report due tomorrow morning?”
            “Mm-hm?”
            “Yeah, you really should re-do your section, make it a little more… presentable, if you will.  I know it’s last minute and you’ll probably have to stay late to finish it, but it’s gotta be done, `K?”
            “Mm-hm.”
            “Great, see you later.”
            Co-Worker 2 stared at Co-Worker 1, who had resumed eating the sandwich.
            “What?”  Co-Worker 1 asked between bites.
            “Just like that?”  Co-Worker 2 counter-asked.
            “Hm?”
           “You just got a boatload of probably unnecessary extra work dumped on you during your lunch break, and you’re not even upset about it?  And you didn’t even argue about how unnecessarily extra it probably is, because it’s extremely unlikely anyone’s going to notice how presentable that thing is or not?”
            “Nah – what’s the point?”  Co-Worker 1 dug into a chocolate pudding with glee.  “It would only sound like I’m whining, I’d be accused of slacking off and making our department look bad, and I’d still get stuck with doing it.”
            “Yeah, but, the principle of the thing!”
            “I used to think as you do,” Co-Worker 1 said, contemplating the spoon.  “I used to argue about the unfairness of it all, when middle management just didn’t seem to get what I was doing, or people in general were just the worst, until that magical day when I finally understood how ineffective that tactic is, and now I don’t have to argue anymore.  I’ve found a much better method of dealing with unpleasantness.”
            “Oh?”
            “Mm-hm: ‘yes’ them to death, then go ahead and do whatever I was going to do anyway.”
            Co-Worker 2 thought this over: “Isn’t that lying?”
           “Not really.  I usually say ‘OK’ as an acknowledgement of what they’ve said.  ‘Yes, I hear what you’re saying’ is all I am conveying, and I continue on as I was before.”
            “Yeah, but it sounds like you’re agreeing to do what they’re saying – you have to have been called on that by now.”
            “Usually variations on the phrase ‘something else came up that took priority’ works, or ‘I looked it over and saw that the original format was more cost-effective,’ or whatever the case may be.  If none else applies, I just say ‘sorry’ with the blatant undertone that I am not but there’s nothing they can do about it without calling me a liar, which no one ever wants to accuse anyone of being unless they’re willing to venture past the societal point of no return.”
            “All right, but are any of those really going to work this time?  I mean, this is your boss telling you to work late; I don’t think other priorities or ‘sorry’ is going to cut it.”
            “You’re absolutely right, so this situation calls for the one-use only ‘I forgot.’  I’ve been saving it for an occasion such as this, because it very easily can be overplayed.”
            “Wow.  This actually sounds like a better way to get along in… everything.  Mind if I borrow it?  I feel like I’ve been arguing with everybody lately because they want me to do stupid stuff that they’re too lazy to do themselves.”
            “By all means – let me know how it works out.”
           That afternoon, Co-Worker 2 was in the middle of a conference call when Co-Worker 3 swung by.
            “Hey,” Co-Worker 3 began; Co-Worker 2 turned off the telephone’s mic so the others on the call would not hear the inevitable shouting.  “So, just wanted to say that I’d appreciate it if you sent your daily e-mails to me first, about half an hour before sending them to everyone else, just so, you know, I get to see them before everyone else.  `K?”
         Co-Worker 2’s first instinct was to detail all the reasons why this was redundant, an unnecessary delay of the information being distributed, of no value to anyone except Co-Worker 3’s ego, and, most importantly, that Co-Worker 3 was not Co-Worker 2’s boss and therefore should not be telling Co-Worker 2 what to do; however, Co-Worker 2 instead said “Mm-hm” and pointedly turned on the phone’s mic while turning slightly away from Co-Worker 3.
            “Great,” Co-Worker 3 whispered, then slunk off saying “Byyyyeeee…”
            After the conference call ended, Co-Worker 2 dialed Co-Worker 1’s extension and relayed what had just happened.
            “And?” Co-Worker 1 asked.
           “You may be on to something.  We’ll see what happens when I keep sending the e-mails to everyone like I normally do.  Maybe I should tell my manager about it?”
          “Only as a last resort – if you escalate this, it’ll just prove that you’re deliberately defying.  This way, the upstart instead has to deal with recurring passive aggression, and most people can’t.”
            “Good point.  I wonder if this also works if someone tries to pick a fist fight?”
            “Hopefully you’ll never have to find out, but it should at least take the wind out of their sails.”

Thursday, March 1, 2018

Story 227: How Do I Know When It’s Not a Scam?



            Flipping through his mail, the homeowner sorted most of the letters to the garbage and one to bills when the last piece caught his eye: “IMPORTANT: DO NOT DISCARD UNDER PENALTY OF PRISON.”
            “Ooh, prison, that’s a new one.”  He opened the envelope and read through the papers; confused, he called his father.
            “Hi there, son!  Sorry I haven’t called in ages – super busy – how’s it been?”
            “Great; listen, have you ever received a survey in the mail threatening jail time if you don’t complete it?”
            “Sounds like a scam.”
            “That’s my first instinct, but what if it isn’t and I actually do get jail time for not completing it?!”
            “Well, who’s it from?”
            “Says it’s the ----- Survey for the Department of --------.”
          “Never heard of that first one, but why don’t you go online and see if the Department of -------- really does send those things out?  There should be a phone number you can call; just don’t use the one listed on the letter.”
            “That makes perfect sense, but what if I actually retrieve a fake Web site created for the sole purpose of making this whole thing look legitimate?!”
            “Can’t help you there.”
            The homeowner spent half an hour online trying to verify that the letter came from the actual Department of -------- and still was not satisfied; he then called the number listed on their Web site.
            “Department of --------, how may I direct your call?”
           “Yes hi, I’m a concerned citizen trying to confirm whether a letter I received in the mail stating that I’ll be sent to prison if I don’t complete the ----- Survey is real?”
            “Quite real, sir – you have 60 days to complete the survey before agents are sent to arrest you for noncompliance.  The survey should only take 15 to 20 minutes of your time.”
            “That’s not the point!  Isn’t it illegal to be arrested for something so trivial?!”
            “Not when it impacts taxes, sir; plus, no one would do it otherwise.”
            “That’s baloney, just offer a gift card or something.”
            “There’s no money in the budget for several thousand gift cards every year.”
            “That’s exactly what a scammer would say!”
            “You’re the one who called us.  Sir.”
            “Yeah, and how do I know this number is really for the Department of --------, eh?  You could have created a fake Web site that people get redirected to, with a fake number to direct inquiries to, and then the trap is sprung, and I’m not falling for it!”
            “…Is there anything else I can help you with today, sir?”
            “No thank you; you’ve satisfactorily answered my question, Satan!”
           He disconnected the call, uncertain how to proceed.  Should he track down an actual telephone book (if one still existed in this area of space-time) to determine the actual telephone number for the actual Department of --------?  What if the scammers had had the foresight to scam the telephone book publisher, too?  There was no way to know for certain what in life was real.
           Later that day, he completed the survey – never mind the threat of prison, he just could not face the thought of receiving reminder letters for this over and over again.

Thursday, February 22, 2018

Story 226: Tunnel Vision at the Workplace



            The employee stared at the spreadsheet on the screen in front of her, wondering how on Earth to reconcile the columns of numbers there with the columns of numbers that she previously had been given.  The data had not changed in the meantime, so this certainly was a puzzler.
           To take a quick break and hope the math would resolve itself, she checked the e-mail messages that she had ignored for the past two hours during the vain attempt to finish this project.
            Ten new messages – oh boy.  Most of them would be meaningless.
         One did catch her attention: Emergency Mandatory Meeting at 10:00 a.m. in the Blue Conference Room.  She shifted her eyes to the bottom right of the screen and saw the time was now 11:47 a.m.  Oops.  Oh well, no other related messages; can’t have been that important.
           She unwillingly returned to wading in the sea of numbers and saw at last what needed to be done: she proceeded to do it, in triumph.
            An hour later, one of her co-workers stopped by on her way to lunch: “Wow, can you believe what’s going on?  I mean, I just, there are no words.”
          Not wanting to admit that she had not attended the meeting that required attendance, she noncommittally replied with: “I hear ya.”
            “You’re not kidding.”
            She buried her head in a random file folder to signal that she was significantly busy and had no time for idle chit-chat about important issues; the other employee took the rude hint and looked for other company with which to share the misery.
           The employee stared at the papers in the folder and could not believe her eyes: How could such a glaring typo have been included in this policy for… eight years?!  And no one noticed it!?  Now it’s going to have to go through committee review all over again; who knows what else is wrong with it?!  The worst part of the whole thing was that she was the one who had written it.
            She was engrossed in cross-outs, inserts, and transpositions when her phone interrupted: “Yes, what is it?” she answered with her standard greeting.
            “Can you believe what’s going on?  I’m beside myself.  I mean, can you believe it?”
            She quickly reviewed her options and went with: “No.”
            “I know, right?  So, any ideas on what you’re going to do about it?”
            Another unnecessary apostrophe?!  Son of a – “Listen, I can’t talk right now, I’ve gotta go.”
            “Ooooh, I understand, say no more.  Good luck!”
          She hung up the phone and stared at it for a moment: Should I start being concerned about whatever it is everyone else seems to know and I don’t?  That was overridden by the shame in seeing her correction-riddled document, which she originally thought she had written so well.  If I had messed up so badly with that, what else in life have I messed up without knowing it?!
            “Hey.”  She looked up from the cross-referenced papers to see her manager standing next to the desk.  “Got a minute?”
            Not really; there is too much to be done and too much is at stake.  “Sure – what’s up?”
            He sat on the edge of the desk, threatening her precarious piles.  “You know, what they said at the meeting today, that affects all of us.”
            “…Yes?”
        “And, frankly, we’re not certain what’s going to happen down the road, and everyone’s worried.”
            “…Yes?”
            “Is there anything you’d like to talk about, with me or with Human Resources?”
            “…No?”
            He raised his eyebrows at her.  “‘No?’”
            “No.”
          “Wow.  OK.  Then I guess there’s nothing left to discuss here.”  He stood to leave, then hovered again.  “You know, I’m actually a bit surprised – I figured you of all people would’ve had a few choice words to say about all this.”
            “Well, you know me.”  She looked back down at her papers.
            “What?”
            “What?”  She looked back up at him again.
            “Never mind.”  And he finally left.
          She went back to tearing her work apart when a new e-mail caught her eye: Please meet with Human Resources and your manager at 3:00 p.m.  That was in five minutes, and it would take five minutes to walk down there.
            Oh, bother.  She threw her pencil and papers onto the desk and stalked all the way to H.R.  How am I ever supposed to get any work done around here with all these interruptions?!